Knowledge-Graph RAG for Explainable Lead and Account Recommendation
If your first instinct on hearing "knowledge graph" is to reach for Neo4j, you may be over-engineering a lead recommendation system. The past year's research on combining knowledge graphs with retrieval-augmented generation (KG-RAG) for recommendations converges on a pragmatic insight: the most effective KG is often the one you already have. In this design, that is a normalized relational schema of companies, contacts, opportunities, and emails living in a Cloudflare D1 database. Traversing those foreign keys at query time, bounding the fan-out, and feeding the resulting subgraph into an LLM can produce recommendations that are grounded by construction — every explanation path is required to trace back to a real row in the operational store.